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Human Resources Finance and Accounting Purchasing
Ingrid Heyrman
781.910.6220
ingrid.heyrman@wafflecabin.com
Franchising, Catering, Product Development
Peter Creyf
802.779.5743
Peter.Creyf@WaffleCabin.com
Product Development
A never ending story... And that is exactly what it should be. I have spent countless hours, days, weeks, months and years perfecting our recipe and it shows. We have friends and family coming over from Belgium and they find our waffles better than 95% of what they find at home. One must also keep in mind that many ingredients we use are different than what one finds in Belgium or Europe.
Many times we get ideas from customers; some of which we have in mind ourselves, some that are new and fresh ideas. Any idea is worth looking into. For instance we will be looking into gluten-free sugar waffles in the near future. That is one of the ideas. We have other ones that still remain "secret" and those we'll look into as well.
I am always open to any of your suggestions. If you take the time to send me an email I will read it. So if you have any suggestions feel free to email me. Any kind of feedback "be it positive or a complaint" I'm ready to hear it.
Wish me luck with my endeavors, as the better the product development, the better for you, and for all our customers. Cheers, Peter
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Franchising
We would like to thank you for showing an interest in our business. It is the second most flattering compliment we could receive; the first one being the compliments we receive from our customers. Let's discuss Franchising...
We've talked to the two foremost franchising companies, and this has been a learning process, one which we do not take lightly. Once we sell you a franchise it is not just our money and livelihood that is at stake, but also yours. The fact is, I can't wait to get franchisees started but it is my responsibility to do it well - for your sake and ours.
There are two factors that are of utmost importance to franchising our concept:
(1) Ours is a seasonal business, a franchisee will need to make a substantial income in 3 to 4 months time. This may not happen in the first season but positive results are integral shortly thereafter.
(2) We operate in a relatively small niche market, that being ski resorts in the Northeast - a fairly limited market.
Our operation in ski resorts is a proven success. Now we're looking to take the next step and grow beyond these resorts. In this new forum we will need 1-2 years to "get our feet wet" before we can consider franchising. This learning process will ultimately increase your chances for success. We want to give you, our future franchisees, a proven business model that works.
We will keep your information on file. When we do get closer to franchising we will be in touch with you. Do not worry that we will move forward without contacting you. If your contact information changes, please do let me know and we will update our files.
If you haven't already please send us your 'complete' information below.
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